1. What is Smart Booking?
2. How do I book
To book your service is easy. Simply choose the salon, select service, date and time, check
3. How will I know about my appointment confirmation?
Appointment confirmation is an automated process. Your appointment will be auto confirmed.
4 How do I cancel my appointment?
As of now you can delete your appointment immediately. We are working on that feature. It
5 Do my clients need to create an account?
Yes, your client can create
6 Can I accept payment online?
Yes. With the help of payment feature, you can accept payment from clients via PayPal, Stripe
7 Can I edit and delete reviews?
8 Can I have multiple staffs logged in all at once?
Yes, your all staff members can log in all at once.
9 Is there a limit on the number of services I can have on software?
No, there is no limit for services. You can add on services as much as you can offer.
10 Can I integrate Smart Booking with my website and Facebook?
Yes, we have provided custom settings to link you with your website. Clients can also check out
11 Can I offer group booking?
Yes, you can offer both group services and individual ones with our booking system.
12 Can I create discount coupons?
Yes, we respect your marketing strategy. You can generate discount coupon or
13 How can I renew my subscription?
You can renew your subscription by
14 Can I change plans?
Yes, we provide various plans. You can switch plans anytime.
15 How do I reset my password?
16 Do I need to be good with IT to use Smart Booking?
We have specifically designed Smart Booking for the people who are not expert in IT. Though
17 What about system security?
Each salon’s account is a separate entity. It is protected by a security code and passwords. No
18 Can I upload existing data?
Yes, you can upload your existing data of employees, products, customers. You can even upload
19 Can I download my data?
Absolutely yes. You have the complete ownership of your data. It is ultimately your data so you
20 How can I take backup of my database?
It’s a SAAS with
21 How upgrades are handled?
Upgrades are free for our subscribed members. Upgrade access also depends upon the package
22 How do I contact Smart Booking?
You can simply mail us on